Mission Statement
White Rose Surgery Mission Statement
White Rose Surgery is an award-winning surgery with nationally recognised staff providing healthcare services to one of the largest single lists of GP surgery patients in the district. We aim to provide high quality, person-centred care to our patients. We develop and maintain effective local facilities, clinics and specialities for our service users that are tailored to their local needs. Our patients have access to: GPs, prescribing pharmacists, advanced nurse practitioners, practice nurses, nursing associates, mental health and well-being advisors, dieticians, an on-site pharmacy, dedicated clinics for stop smoking, women's health, minor illnesses and childhood immunisations.
We pride ourselves in having highly trained, dedicated staff working extended hours to meet the individual needs of patients from all walks of life in a respectful, responsive and supportive manner. We aim to work collaboratively with outside agencies and care providers to seamlessly link aspects of treatments and care for our patients' benefit; always exploring new and innovative ways of working to improve the patients' experience of health care.
Our aims are:
Caring for wellbeing in body, mind, spirit and relationships
- Conveying compassion in word and action
- Assessing and responding to needs
- Providing an appropriate range of services
- Maintaining a health promoting environment
Respecting all
- Showing courtesy
- Seeking to understand
- Treating all fairly
- Valuing each person as a unique individual
- Being especially supportive to the vulnerable
Working as a team
- Relating well within the team
- Valuing the contribution of each team member
- Building a mutually supportive environment
- Co-operating with other teams
- Encouraging responsible involvement by our patients
Integrity
- Speaking and acting truthfully
- Being accountable for our actions
Learning and improving
- Adapting to change
- Building on achievements
- Developing our services
