Appointment Information

Online Appointments

If you are a patient aged 16 years or over, you can now book a routine 10 minute appointment with your GP using our internet booking service.  Once registered for the internet service you can also order repeat prescription items.

If you haven't registered yet, you will need to visit our reception desk to sign up for the service. You will need to do this in person and provide a form of photographic ID that also shows your address; such as a driving licence or passport.

You can register online by clicking the link below. However, you are still required to attend surgery with a form of ID to complete the process and use the service.

Click below to use (or register to use) the online service.

Continue to Online Appointments

 

Routine Appointments

You can book routine appointments several weeks in advance by phone, in person, or online via the practice website.

Appointments are 10 minutes long, however if you feel you need longer, please tell the receptionist when you book. Please note, patients are not encouraged to book double appointments as this limits capacity.

 

Urgent Appointments

If you feel your problem cannot wait and needs to be dealt with the same day, please inform the reception team when making your appointment. Each day we have a number of urgent appointments available and demand for these appointments can be very high, especially during the winter and on Monday mornings. Please use this service responsibly.

 

Referrals

If you have been referred to an NHS service outside Langthwaite or White Rose Surgery, you should receive a letter containing a reference number and access code. You can use this information to log in and manage your referral here: Log in to manage your referral

 

Telephone Consultation

Telephone consultation with a doctor is also available if you feel this is a more convenient way to deal with your problem.

 

Remember, local pharmacists are trained to give advice and treat many minor conditions such as coughs, colds and sore throats.

PLEASE SEE OUR SEPARATE SECTION FOR INFORMATION REGARDING HOME VISITS

 

Cancelling Appointments

Up to 15% of patients book an appointment fail to turn up. This wastes doctors’ time and leads to longer wait times for other patients. Please tell us if you cannot make an appointment so the time can be used for someone else.

Appointments can also be cancelled easily via the NHS app.

Online Appointment Information:

In co-operation with SystmOnline – TPP (our computer system supplier) we're providing a service that enables you access to your healthcare online: Airmid Cares  

Once you've created an account, you will be able to use the online services of your practice. These may include appointments, repeat medication, secure messages, medical record viewing and allow you to update your personal information. The Airmid app can also link with the NHS app, allowing you to view your prescriptions, test results, documents and more.